New

I have shampooed my hair twice, and I am still finding it through out my hair. I did as instructed, so I'm not sure where I went wrong. I'm guessing a lot of others have had the same experience based on reviews.

I have to agree with the other reviewers. This is so glue. It wasnt like that the first time I used it! Not sure how the formula has changed, but oh boy this is bad. If they go back to the original formula, I will be again. Sadly I dont see that happening...

I usually get the damaged hair oil one and it worked amazing. This one is terrible, it's glue consistency, my hair is ruined, and it can't get it out. Unbelievable that they are even selling this product. I wish I read the comments before I used it

I wish i could give it a -5 rating. Worst thing I've ever put in my hair. How can they keep selling this terrible product. I'll go back to the store to complain, totally unacceptable. Like almost everyone has said, it's gooey like blob. Doesn't go on the hair. And takes forever to take out. A lot of hair got pulled out trying to get this out. Don't buy this!!!!!!

I love hair treatments from Lush, but this is the worst product. I only used a half, it went on thick and gluey. I have washed it twice using as hot of water as possible. My hair is slimy, stiff and covered in chunks. I am wearing a hat in public. It's pretty gross and way more work than help.

I'm shocked by all the negative reviews because I have used this probably 4 or 5 times over the last year or so and I LOVE it! the very first time, I wrapped my hair and let it sit overnight, then shampooed it out in the morning and I was amazed at how much it helped! I've been growing out *very* short hair and every time I use this my hair feels stronger and even seems slightly longer somehow. I don't know if people are using too much product or making the paste too thick? I only use about half of one treatment at a time, but again, I don't have long hair so I really don't know. I do know that I absolutely love this & will continue to buy, and it has helped my boyfriend with his irritated scalp as well!

What happened, Lush?? You took a perfectly awesome hair treatment and reformulated it and now it's a horrid slimy goo substance that is nearly impossible to remove from hair, even after two shampoos! Please...for the love of all your customers, return to the original recipe and we will love it again. The old formula was perfect. It penetrated and moisturized hair wonderfully, and was so incredibly easy to wash out, even if I slept in it the night before. Give us the "old" "New" hair treatment back!!!!

I cannot believe there's it's like putting glue in my hair it took me over two hours to try to get it out of my hair as I have very long curly hair. Take it Out of the store !

Funny how the first 3 reviews are 5 stars and every other review is realistic. Like chewing gum in your hair! The worst product I've ever used! I had to soak it in a basin of hot water lather it in conditioner & shampoo 3 times & still comb out the gunk. This stuff would block drains ! - remove this product

I've washed my hair six times now and it still will not come out. This is a faulty product DO NOT PURCHASE!!!!! Unless you want to waste another $10 on shampoo, time, and stress about how half your hair has fallen out from consecutive washes. Unreal and super disappointed they obviously don't really test their products before selling.