Coalface

The old formula used to have the "grit" throughout the bar. Now it is just on the outside and washes off after a few uses. It is obvious that the new formula was a massive mistake. Why won't Lush just listen to its customers and bring back the old formula?

Does anyone else's eyes burn when it accidentally gets in your eyes? Whether it was while cleansing your skin or rinsing?!

It smells good. Lathers well. Skin looked good after using except for the large gash down the side of my cheek. I don't have sensitive skin but whatever abrasive is in there leaves wounds!!!

I came to say I know that not every soap works for every person, and explain my issues but I'm disheartened to read multiple reviews that sound similar to my own. This burns during use, even if I use sparingly and rinse excessively. I'm left with red raw rashy skin that feels like chemical burns. I have used it 3-4 times with weeks apart thinking maybe the water was too hot or I rubbed to hard etc, but no the common factor is the soap. Will not buy or use again.

i used to love the old coal face it helped a lot with my acne but now the formula is so different and doesn't work the same.

I use this product as a facial exfoliation and as a under arm exfoliation. Used to get ingrown hairs and pimples in my pits. No more problems once starting the coal face.

For the last few years, I've been buying this soap and using it about twice a day, and I was very happy with the results. My face felt clean and pretty decently clear. But I don't know why- whenever they made it a specific shape and mold (Not like you just buy a cute piece and buy it by weight), it stopped working for me. I brought home the new bar, and within two days, noticed I was gaining more acne than normal. I've tried giving it a few weeks, but no luck. It was working really well, and I don't think they changed the recipe for it or anything. I dunno. Maybe it's just bad luck.

I used to use drug store face cleansers and lotions, but I will never go back after using Lush skin care products! Drug store products are harsh on skin and full of chemicals. Coalface soap is sooo much better! It cleans without making my face dry out and no harsh chemical's. My skin care routine includes coalface soap, herbalism scrub and full of grace package free serum. My skin has never looked better! No more breakouts! My skin looks so good I have no need for make-up!

I have used the old coalface before but this formula left me with a painful breakout on my nose and even a piece of charcoal had lodged itself in my skin, and felt very abrasive.

I used to love this face cleanser. Literally my face needed it, especially in the summer. I didn't know they changed the formula when I ordered it so when it got here I figured I'd try it. Now my face is breaking out. The soap has a really off putting smell to it (not like the old scent). And it's dissolving a lot quicker.