Coalface

Too big for the tins, which means it made a mess in my bathroom because it leaves black marks on tile. Why not sell it in a size that fits inside one of the tins? My face felt clean after using it, but very dry.

This is the only soap that keeps my 17 year old sons acne at bay. He plays Lacross all year round and is always in that sweaty helmet, so you know, it is not just hormones that he has. I keep this in stock at the house at all times!

The old formula was the best. The new one doesn't last as long and won't lather. Please bring back the old formula.

The old formula cleared up my son's skin quickly. It was non drying. I gave it to my nephew and it cleared up his skin as well. New formula is awful.

there is glitter in this that feels like it is causing micro abrasions on my skin. Not pleasant.

Let me guess? People were buying this in major pieces and never buying it again for the whole year... so you wanted to make sure it broke off and used more. The new formula burns. And EVERYONE SAYS THAT. You discontinue products for less. I don't understand why you haven't gone back to the drawing boards... or at least brought the old formula back and sold it in a smaller piece. If that formula is more money or lasts longer... than say that and advertise it with a price change. I would much rather spend more than not have it at all. And I'm sure all coalface lovers would feel the same.

My skin is fairly normal, just the occasional pimple, and not particularly sensitive. I get a dead skin build up which is why I wanted to try out coalface. I quickly learned that I can't use a facecloth and coalface at the same time because it irritates my skin. It's been working well enough if I alternate between exfoliating with water and a cloth and gently washing with coalface every other day or so. Still, it's pretty harsh, and if it gets slightly inside my nose it stings.

So this is one of the cleansers that I am not allergic to at Lush. I have Oral Allergy Syndrome - so it's really hard to find something that works. I was hesitant because of the reviews I saw, but am so happy I went for it anyway. It's the best face cleanser and exfoliant ever!!! So when it comes to exfoliating, research has been done that you only need a cleanser as harsh as toothpaste. Anything harsher will mess up your skin. When I put this soap on, I didn't feel any grit, it just felt slimy. I really doubted the exfoliating abilities of this soap. Whenever I wash my face, I use my electric silicone face cleansing brush (this is not made to exfoliate, just to help suds up the soap and push it into pores), so I pulled it out and used it. Right after I washed my face off, I felt pangs of pain from my pimples. When I examined it, I noticed that some (if not all) had popped. That's when I realized that coalface really does exfoliate. It also dawned on me that if it's this powerful at exfoliating, it probably needs to have alot of moisturizing strengths as well (hence the slimey feel), otherwise it will exfoliate AND dry your face which would be awful. Also, some people talked about the soap turning to nothing in a matter of days. This is how I prevented that: 1) it's a facial soap - only use for your face not your body 2) try to not use in the shower - I use Aqua Marina in the shower since it tends to clog up my sink anyway 3) you don't need to dunk the bar of soap under running water - I make sure to rinse my face and really wet it, then I take the side part of the soap (the soap is DRY, my face is WET) and rub it all over my face until I feel the slime everywhere (usually it just takes once for me to go over every section of my face - I don't need to run hard or go over twice). I then place the soap back on my tray with the side that I used out so it dries off quickly. I quickly use my cleanser brush and take my time making sure it gets sudsy all over my face.

Please bring back old formula and wedge shape

I have been buying this face wash for five years. I was in love. It completely changed my complexion. My face was a glorious canvas of super smooth, blackhead and blemish free silk skin. For. Years. I even bought this in bulk of $50 at a time in fear this day would come. The day has come. Lush has changed the formula. I ordered this heinous concoction and it is straight out of Saw V. It doesn't lather, it ACTUALLY BURNS when I use it, and it just breaks apart into gritty slime. I would be better off using hand sanitizer because this doesn't even wash my face powder off. This was one of my three items I would have to bring on a desert island. I'm going to draw out my last batch as far as I can until Lush comes to its senses and brings back the best amalgam since 24k gold. The old formula was so good, I could break off a 1x1 inch piece and bring it on a week vacation with me. This stuff was amazing. Please, PLEASE change back.