Frequently asked questions
I have a question about a product I purchased in a retail storeā€¦

If you have a question about a product you purchased in a retail store, please call or visit the store where you made the purchase.

View the addresses and phone numbers of stores located in Canada.

Does Lush offer product samples?

We frequently include product samples when we ship purchased items. Unfortunately we are unable to ship samples separately due to the volume of requests that we receive.

Does Lush have a product catalog? How do I subscribe?

Lush typically mails out a catalog two to three times a year to subscribers in Canada and the US. If you are interested in our products, subscribe to our Lush Times catalog now. You can also pick up the latest catalog from the retail store nearest you.