Free shipping over $40 - for a limited time

Contact us

Opening Times 

  • Monday - Friday:
    9:00am to 9:00pm EST
  • Saturday - Sunday:
    10:00am to 6:00pm EST

Hey Lushie!

We can't wait to chat with you, however, we're experiencing higher volumes across all of our channels at the moment. We're so sorry to make you wait—we're working hard to get to you as soon as possible. If you have any further questions about order wait times, please read our handy FAQs. Thank you again for your patience and understanding.

If you can wait for us to contact you at a later date, please fill out the form below and our Customer Care team will get back to you soon.

Submit Inquiry

Mailing Address

Lush Fresh Handmade Cosmetics
8680 Cambie Street
Vancouver, British Columbia
Canada V6P 6M9

Looking for a donation, giveaway, discount or sponsorship?

Unfortunately, we're only able to donate products through our Charitable Giving program, which supports small grassroots organizations fighting for environmental protection, animal advocacy and human rights. As such, we also do not have the capacity to fund sponsorships or personal fundraising initiatives.

We go to great lengths to ethically source our ingredients from sustainable producers across the world, and to ensure we pay our suppliers a fair price, we also do not offer discounts on any of our products.

Learn more about the organizations we support, our funding guidelines and current partners on our Charity Pot page.


Our store locations are temporarily closed so we can ensure safe social distancing during Covid-19. But we know you've missed the friendly, helpful faces of our staff. And they've missed you. So we're offering one-on-one consultation calls* with our shop managers to help you discover the best products for your skin, hair and body, along with tips on how to use them for best results.

If you're interested in booking a consultation, click here.

*Please note that shop managers will not have information about active orders and cannot answer questions about order statuses. This service is currently only available to customers in Canada or the United States of America.