Questions & Answers
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Q:Why do you use parabens still? I was very excited to use my shampoo but was disappointed to see methyl and propylparaben listed under the so called "safe synthetics."Asked on 6/10/2015 by E from Vancouver
A:We use our safe synthetics, because it preserves and helps our products lather, such as I Love Juicy. The sodium lauryl sulfate comes from coconut and/or palm kernel oil, both of which are rich sources of lauric acid. It is historically safe to use and generally doesn't cause irritation. So we definitely stand by our products and the ingredients we use.Answered on 6/12/2015 by Pauline
Q:I recently bought I Love Juicy and am amazed at how clean and soft my hair feels! I have noticed, however, that it strips off the demi-permanent hair dye I use on my hair... Would it do the same to permanent hair dyes? I want to keep using I Love Juicy, but I also need my greys to remain hidden. :)Asked on 6/6/2012 by Anonymous
A:Since fruit juices lift away dirt, oil, and deposits from the hair, they're not able to differentiate between deposits you want to keep (such as any dyes) vs. styling product residue or other build up you want to remove. To minimize colour stripping, we recommend selecting a moisturizing shampoo that doesn't contain any fruit juices or sea salt. I quite enjoy the Gentle Lentil solid shampoo in the Retro line, or the Godiva solid shampoo for the least colour-removal.Answered on 6/12/2012 by Megan from LUSH