Questions & Answers
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Q:How would I take the 4.0 oz of this when I'm traveling? Will they throw it away at airport security?Asked on 7/13/2015 by lushgirl from Los Angeles CA
A:I suggest only taking what you need rather than taking the entire pot. You can also keep it in a checked luggage.Answered on 7/17/2015 by Anonymous
A:There's 100ml allowance for airplanes. Scoop some out and put in a small container that shows net weight/measurements for traveling purposes!
Sent from my iPhoneAnswered on 7/15/2015 by Anonymous
A:I THINK YOU MIGHT WANT TO TAKE THE AMOUNT YOU THINK YOU WILL NEED, AND PUT IT IN A DIFFERENT CONTAINER. HONESTLY, I HAVE NO IDEA WHAT THE RULES ARE AT THE AIRPORT; CONTACT THEM FOR GUIDANCE! BON VOYAGE!Answered on 7/14/2015 by rinsed clean from central indiana
A:This is a solid so they shouldn't do anything with it. I've taken mine through the airport several times and never had a problem.
Sent from my iPhoneAnswered on 7/14/2015 by Rachel.kin from Toronto
Q:I have never tried your products and i am considering to make an order for several of your products but am waiting on the herbalism cleanser to be avaliable. Do you know when it will be in stock?Asked on 7/8/2015 by Kristy
A:Hi there! It is back in stock.Answered on 7/15/2015 by Anonymous
Q:Could this be used on a daily basis, or would it be too harsh?Asked on 9/17/2014 by Charlotte from Vancouver, BC
A:I use this on a daily basis, and I don't find it too harsh at all! I have very sensitive skin and this is quite simple and easy on my skin.Answered on 9/26/2014 by Emma B. from Sudbury, ON
A:I always recommend to do what works best for you! It was designed for daily use, but everyone's skin is different.Answered on 9/25/2014 by Kayla from LUSH DIRECT
A:Definitely could be used every day. I have troublesome skin (I call myself a crater face) and find this is not harsh enough. So, if you're a normal-combination girl, go for this! Gentle and doesn't have a tonne of chemicals. Just didn't do it for me, though :(Answered on 9/25/2014 by Jordan from Belleville, ON
Q:does this need to be kept in a fridge?Asked on 2/5/2014 by bananas from vancouver
A:Nope, it is perfectly fine to be kept at room temperature.Answered on 3/6/2014 by Kayla from LUSH DIRECT
A:No it is fine in the shower.
Sent from my iPhoneAnswered on 2/5/2014 by Anonymous
A:No, it doesn't need to be refrigerated.Answered on 2/5/2014 by Anonymous
Q:Why is there perfume in it? for a "natural" product i didnt think there would be a fragrance addedAsked on 5/25/2013 by greencheek
A:The Perfume ingredient for Herbalism appears in green on our website and in the LUSH Times, which indicates that it is in fact a "Natural" ingredient.Answered on 10/2/2013 by Kendra M from LUSH Direct
Q:Is this safe to use during pregnancy? ThanksAsked on 4/6/2013 by inquiry1
A:We don't consider any of our products to be unsafe for use during pregnancy, however, every woman's needs are different, therefore, we always recommend consulting your physician if you have particular concerns.Answered on 5/10/2013 by Melissa S from LUSH Direct
Q:I just bought my Lush product and it says it was made on August 12 although it doesn't include the expiration date! When does my 0.5 lb of Herbalism expire?Asked on 8/18/2012 by lady vvn from EL Monte, CA
A:Herbalism is good for at least 3 months after the date it is made.Answered on 10/27/2012 by Anonymous